August 23, 2019

Prepare for Public Safety Power Shutoffs

In response to recent wildfire seasons, PG&E has begun a program to proactively turn power off for safety in areas served by power lines in fire-prone areas. 

PG&E has established a Public Safety Power Shutoff protocol effective during periods of high wildfire risk to reduce the risk of fire starting due to company equipment. It is possible that high drying winds several counties away could result in local power disruptions.

PG&E is working directly with CAL FIRE, Cal OES, and other state and local agencies to help prepare for these potential safety events.  

Prepare Now

As summer temperatures rise and the risk of wildfire across Northern California increases, residents should prepare for the possibility of future power shutoffs by:

  • Update contact information at or call 1-866-743-6589. PG&E will use this information to alert customers through automated calls, texts and emails.
  • Plan for medical needs like medications that require refrigeration of devices that need power.
  • Identify backup charging methods for phones and keep hard copies of emergency numbers.
  • Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies and cash.
  • Keep in mind family members who are elderly, younger children and pets

More Information

Use the resources at right to connect directly with authoritative information sources, and documents linked below.